Shipping
Shipping
This page provides a detailed outline of our shipping policies. For further questions, do not hesitate to contact our support address.
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm. Economy shipments within Central Europe should arrive within 48-72 hours after shipment. Express shipments should arrive within 24 hours after leaving our warehouse.
Carriers
Within Italy and the European Union we use TNT as our carrier.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Worldwide Shipping
We ship worldwide. Please note that international orders may be subject to customs charges and/or import taxes, which are the responsibility of the customer.
If your destination country does not appear in the list below, please reach out to us at [email protected] for assistance.
The payment of eventual customs charges and/or import tax is the responsibility of the customer.
Shipping Costs
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
This document was last updated on December 2nd, 2024.